The Mediation Process

Referrals to CFM are accepted twenty-four (24) hours a day, 365 days of the year by telephone, mail, e-mail and fax (Contact Us). Both parties need to consent to participate in mediation before we can proceed. Participation in family mediation services is strictly voluntary and a decision by one party to not participate in mediation has no impact on their legal rights.

Once consent to proceed has been provided by both parties, the case is assigned to a mediator who has the appropriate expertise needed to deal effectively with the identified issues and can provide prompt assistance to the parties.

The next steps in the process are as follows:

  1. The mediator will contact each party and arrange an individual intake meeting. This meeting allows the mediator to assess each party’s readiness for mediation, understand the issues to be resolved and explain the mediation process.
  2. Once the mediator has met with both parties individually and determined mediation can proceed, a joint meeting with both parties is scheduled. At this meeting, the parties will review and sign a Contract for Family Mediation Services and begin discussions on their identified issues.

NEXT: The Benefits of Mediation